Trade In Policy
We gladly accept trade in merchandise to be used as credit towards your next purchase. Please call or email us with the following information. Please provide your name, contact information, the quantities and types of products that you are interested in trading in. Also be sure to list the condition of the products, whether they are 100% working, working but with issues, or to be used for parts. When sending in your boards, please fill out this Repair/Trade-In Form and include it with your board. If you are sending in multiple items, please use this Additional Item Form to list them.
We will contact you with the items that we will accept for credit and the amount of credit given. Please note our shipping address (shown below) if you do not have it already. Feel free to ship trade in items with your preferred carrier and save the tracking number as proof of shipment. It is important that you save your tracking number in case there are any issues during transit. Please package your boards carefully! We recommend packaging paper or bubble wrapped around each board.
Credit will be applied to your account once items have been tested and condition noted. Due to the sensitive nature of these products, we can not guarantee full credit on items that are received as non working when they were said to be working. For your shopping convenience, customers will also be notified as soon as credit amount is finalized and applied to their account.
Repair Policy
We can repair your boards and equipment! Please call or email us with the following information. Please provide your name, contact information and what you would like to have repaired. Also be sure to list the reason for repair.
We do not do advance replacements for products. Once we have received and tested your item we will repair or replace it as soon as possible. When sending in your item, please fill out this Repair/Trade-In Form and include it with your item. If you are sending in multiple items, please use this Additional Item Form to list them.
We suggest you ship your item through a carrier that provides a tracking number in case of lost packages. We need to have a tracking number to file a claim. Please package your game boards carefully! We recommend packaging paper or bubble wrapped around each board.
Repair/Trade-In Form
Additional Item Form
Boards can be sent to:
8LineSupply
1841 Plane Park Dr
Suite D
De Pere, WI 54115

